Corique Cove warrants this device for 1 YEAR after the original date of purchase against defects due to faulty workmanship or materials arising from Normal Use of the device.

If your product experiences a malfunction or quality issue under Normal Use, please contact us via our official email at info@coriquecove.com.In your email, please describe the issue clearly, include your order number, information about the faulty product, and provide a video showing the malfunction or quality issue. We will verify the issue based on the video provided. If the product is confirmed to have a quality issue, we will offer a free replacement. Please note that if a video of the issue cannot be provided, we may be unable to offer after-sales service. We reserve the final right of interpretation for these terms.

Claims under warranty must be supported by reasonable evidence showing that the date of the claim falls within the warranty period. To validate your warranty, please keep your original purchase receipt and the serial number on the product together with these warranty terms for the duration of the warranty period. Replacement products provided under warranty are not eligible to restart or extend the original 1-year warranty coverage.

Please Note:

① Cosmetic changes due to regular wear and tear or damage caused by accident, misuse, or neglect are not covered under this warranty. Any attempt to open, modify, or disassemble the mask will void the warranty policy.

② If the mask is damaged due to improper personal use (including physical damage or breakage), the warranty will not apply.

③ Returns due to verified product quality issues are eligible for exchange or replacement only.

④ We only accept warranty or after-sales inquiries for orders placed through our official website and provide corresponding services. For products purchased through other channels or retailers, please contact the respective seller or platform for further assistance.